The Organization

Since 1981, Ronald McDonald House Toronto has served as a place to call home for families with seriously ill children undergoing treatment. Ronald McDonald House Toronto encompasses a House for 81 families in downtown Toronto and seven Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. The families we serve come from throughout Ontario, across Canada and around the world.

We are looking for a Revenue & Finance Coordinator to join our finance team at the House.

The Role

Reporting to the Manager, Finance, the Revenue & Finance Coordinator is responsible for the timely and accurate processing of donations, payments, and other cash receipts. This role plays an integral part in supporting the Finance team by maintaining accurate financial records, performing routine reconciliations, preparing bank deposits, and assisting with revenue administration activities.

Working closely with the Finance, Development, and Family Services teams, the Revenue & Finance Coordinator ensures revenue transactions are accurately recorded, supporting documentation is complete, and charitable donations are processed in accordance with Canada Revenue Agency (CRA) requirements and organizational policies. The role also provides operational support to the Development team through a functional reporting relationship, helping ensure donor information, fundraising revenue, and financial records are accurate, complete, and aligned across systems.

The successful candidate will work onsite at Ronald McDonald House Toronto, Monday through Friday, supporting the day-to-day financial operations of the organization while contributing to the integrity of donor and financial data.

Key Responsibilities Include

  • Process and accurately record donations, payments, and other cash receipts.
  • Prepare, reconcile, and securely process bank deposits while investigating and resolving discrepancies.
  • Assist with the processing and issuance of charitable tax receipts in compliance with CRA regulations and organizational policies.
  • Maintain accurate donor, revenue, and financial records across fundraising and accounting systems.
  • Process adjustments, refunds, returned payments, and support monthly revenue reconciliations.
  • Prepare routine revenue reports and provide supporting documentation for month-end, year-end, audits, and regulatory (T3010) filings.
  • Respond to internal inquiries related to donations, cash receipts, and revenue transactions.
  • Collaborate with Finance, Development, and Family Services to ensure accurate revenue recording and reporting.
  • Maintain compliance with financial policies, internal controls, confidentiality requirements, and identify opportunities for process improvements.
  • Support special projects and perform other duties as assigned.

QUALIFICATIONS

Ronald McDonald House Toronto understands that for any role, it’s possible that no one person will possess all of the desired qualifications. The following is an outline of the qualifications we believe are important to bring to the position and/or develop while in the role.

Education & Experience

  • College diploma in Business Administration, Accounting, Finance, or a related field is preferred.
  • Minimum one (1) to three (3) years of experience in financial administration, accounting, donation processing, or data management.
  • Experience maintaining accurate financial records, donor records, and preparing reports.
  • Experience processing charitable donations or working in the non-profit sector is considered an asset.

Requirements, Knowledge, Skills & Abilities 

  • Strong understanding of Canada Revenue Agency (CRA) charitable tax receipting rules and guidelines.
  • Experience with Raiser’s Edge, Raiser’s Edge NXT, Financial Edge, Blackbaud NetCommunity, Import-O-Matic, or similar fundraising or accounting software is considered an asset.
  • Strong proficiency with Microsoft Office Suite, particularly Excel.
  • Exceptional attention to detail and commitment to data accuracy.
  • Strong organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to build collaborative working relationships across departments.
  • Effective problem-solving skills with the ability to identify issues and recommend practical solutions.
  • Ability to maintain confidentiality and exercise discretion when handling donor and financial information.
  • Demonstrated commitment to accuracy, accountability, and continuous process improvement.

The successful candidate will need to undergo a successful reference check, a satisfactory background check and immunization process as per hospital policies. 

What We Offer

At Ronald McDonald House Toronto, you’re not just taking on a job; you’re becoming part of a mission that makes a tangible difference every day. As a Revenue and Finance Coordinator you’ll play a key role in helping families feel at home when they need it most. You’ll have the opportunity to work with compassionate people, enhance your skill set, and contribute to a life-changing cause.

In addition to meaningful work that supports families during critical moments, we offer:

  • Impact: Your role directly contributes to the comfort and well-being of families during some of their toughest times.
  • Supportive Environment: Access to our Employee & Family Assistance Program, as well as a network of caring colleagues dedicated to making a difference.
  • Competitive total rewards package including a hiring salary range of $49,000 – $58,000, RRSP contribution, group health and dental benefits, coverage for mental health, paramedical services and much more.
  • Access to paid Wellness Days.

If you’re looking to make a difference every day in the lives of children and families, submit your application today!

This posting is for an active vacancy that the organization is currently seeking to fill.

We do not use artificial intelligence (AI) or automated decision-making tools to screen, assess, or select candidates.

Ronald McDonald House Toronto is an Equal Opportunity Employer.

Ronald McDonald House Toronto is committed to equity, diversity, and inclusion in the workplace. As an equal opportunity employer, we are dedicated to building a qualified workforce that reflects the diverse communities and families we serve, and to fostering an inclusive, accessible, and respectful environment where all individuals feel valued, supported, and have equitable opportunities to succeed.

When contacted for a job opportunity, please advise the People and Culture team of any accommodation needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to an equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially.

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